Land Registry Title Registers, Title Plans and Conveyancing Searches for UK and Ireland

Est. 1998

Customer Services

We are committed to providing our customers with the best service that we can, and as the first internet based company in the UK and Ireland to provide individual and bundled Land Registry and Environmental conveyancing searches we have the experience and expertise to do so.

Our Customer Services personnel will make every effort to assist you and provide you with the type of service you should expect.

If you have any queries regarding our services please review our frequently asked questions (FAQs).

Order Status Information

If you are wanting to check the status of your order, please make sure that you have logged in and checked your personal download folder and also the messages page in the MyAccount section. Your search results will be available as soon as they have been completed. Please login and select MyAccount from the main menu, then manage searches.

Popular FAQs

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Contact Customer Services

So that we can direct your to the correct department and deal with your enquiry more efficiently, please carefully select the option below which most appropriately fits your query.

If your order related query does not fit any of the options above, please click the select button on the right to use our customer services contact form.

  • Help Icon
    Please enter your Transaction ID. Your transaction ID is located towards the bottom of your order confirmation email. It should look like:
  • Help Icon
    Please enter the letters and numbers you see in the image on the right. If you are unable to read the letters and numbers sufficiently, please click the 'Change Image' link.
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General Enquiries

If you have not yet registered with us or placed an order and you have a general enquiry, or a query regarding the type of documents you may require, pleases use our Pre-Search General Enquiry form.

Existing Customers

Please remember to include your User Name when contacting us. This will help us identify you and enable us to deal with any queries more effectively.

Additional Information

Emails sent to addresses other than those specified, or when not using the provided contact forms, may not be received by our staff.

Email Contacts

Customer Services:

Customer Services

Where possible, please use the contact forms provided on this page so that we can deal with your enquiry more efficiently.

Postal Contact Details

Customer Services:

PO Box 242
CH29 9EU

Registered Office Address:

1 Abbotts Quay
Monks Ferry
CH41 5LH

Terms and Conditions

If you would like to review a copy of our terms and conditions or privacy policy, please use the links below: